CRM solutions for government organizations - HANNA CRM

Government organisations and NGOs

Without access to unlimited human resources, Hanna will help you automate processes and perform more tasks single-handedly.

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Government organisations and NGOs

Hanna will adapt to the needs of any organisation

It will contribute to the optimisation of your organisation’s processes

Proper management of extended projects

Proper management of extended projects

When a project takes a long time, it becomes difficult to find all the related files, documents, results, and decoupled resources. Hanna will help you manage the processes and not lose track even of the smallest details.


Easy to add a new person

Easy to add a new person

Digitised databases, convenient management and clear formulation of tasks are easy to understand for a new person or even a volunteer joining a team for a one-time project.

Flexible management of different projects

Flexible management of different projects

Hanna provides opportunities to manage projects of all types and volumes. You will be able to adapt the features used to the content, stages and objectives of the project.

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Smart project management


Customer database

Record the objects purchased by the customer in the customer database and on the customer card, registering the date of sale and the warranty period. You can record a history of failures or maintenance provided or schedule future maintenance services of a customer. Collect customer call and e-mail history. In the report, you can easily compare the efforts of each management employee, while able to view the full history of communication with the client.

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Customer database

Project management

In the Project Module, you can assign tasks and stages, as well as describe and track projects. -Delegate tasks to colleagues and monitor the progress. Calculate time spent on a project, create stages, attach files and prepare contracts, assign invoices and expenses, and even view all e-mails related to the project. In addition, you can analyse the Gantt chart of the project and see the overall Gantt chart of all the projects. Assign the necessary resources (materials) to the tasks and responsible persons.

Project management

Document formation

Create templates for relevant documents and save time when creating new ones: commercial offers, contracts and invoices.

Form invoices for payments that Hanna will automatically send to the recipient.

Create orders for suppliers based on missing goods. Track delivery deadlines.

Document formation

Our customers success stories

Find out how Hanna solutions have helped companies manage their processes more conveniently and efficiently. Maybe let's create another success story together?

"We are very satisfied with Hanna CRM. The team took the time to understand our specific needs and delivered a solution tailored to our operations. It helps us manage processes more efficiently, and their ongoing support and recommendations add real value. A reliable partner for long-term collaboration."

Lina Paliukaitė
Head of Commercial, SPA Vilnius

"Hanna CRM is a practical and well-structured platform for managing sales, client communication, and internal workflows. It provides clear visibility and helps reduce missed follow-ups. It is especially useful for coordinating teams and centralizing information. Automation saves time, and reporting becomes easier. A solid choice for businesses looking for an efficient CRM solution."

Danielius Stankevičius
Baltic Finance Manager, 3p logistics

"Our experience with Hanna CRM so far has been very positive. The system works reliably and meets our expectations in daily use. We’re happy with the choice and see strong potential for future development. Looking forward to upcoming features that will improve workflows even further."

Edvinas Šumskas
CEO, CodeAcademy

"A great team and a well-designed tool. Hanna helps not only with managing clients and sales but also with maintaining overall business processes through clear task delegation. It’s easy to export and analyze data from different angles, which is increasingly important today. The team also stands out – engaged, professional, and always ready to help, creating a strong and positive culture."

Tomas Sakalauskas
CEO, MDS terasos

"Hanna CRM is an intuitive and efficient platform that makes managing customer relationships simple. Its clean interface allows you to get started quickly without unnecessary complexity. It helps structure daily tasks and improves overall productivity."

Sonata Valancevičienė
Sales manager, Ekskomisarų biuras

"The Hanna team is professional, responsive, and easy to work with. Communication is clear, and all questions are handled efficiently. I especially appreciate their quick support and practical solutions. The system helps keep daily processes organized and makes managing client information much easier. I would definitely recommend it."

Marius Vabalas
Head of Sales, Hidrobalt

"Getting started with Hanna was very easy – the system is clear from day one. I quickly understood the main processes, and it has everything needed for sales without feeling overly complex. All essential information is in one place. The team is responsive and always ready to help when needed. We’ve been using it for a while and plan to continue."

Valdas Deksnys
CEO, Klipocloud

"Hanna CRM is a flexible and practical solution for managing sales processes. It can be easily adapted to match internal workflows, rather than forcing teams to change how they work. It provides clear visibility over sales, tasks, and customer communication. Automation saves time, and document management becomes much simpler. Overall, it’s a reliable solution for companies that value flexibility and scalability."

Andrej Kozemiacenko
ERP and IT management process specialist, Trade house IEVA & Co

"A very positive experience with Hanna CRM. The system is easy to learn and keeps all client information, tasks, and communication in one place. The sales pipeline and task tracking are clear and practical, and the support team is quick and flexible. It helps keep work organized and saves time."

Artūras Budko
Sales, Forestila

"We highly appreciate the functionality of Hanna in our daily operations. It allows us to efficiently manage customer data and track sales processes. Automation reduces manual work and helps keep daily tasks organized."

Violeta Andrijauskienė
HR Manager, Somus

Hanna is a valued partner. You should value her too!

Hanna is a professional and modern CRM assistant for your business. Her priorities are to streamline and digitize company processes, making work easier for each employee. Customer recommendations confirm this!
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Hanna is a valued partner. You should value her too!